Nearly 5,000 Homeowners Call Comptroller’s Foreclosure Prevention Helpline
RealEstateRama   -   Real Estate   -   Government   -   Nonprofit   -   Web

Nearly 5,000 Homeowners Call Comptroller’s Foreclosure Prevention Helpline


New York, NY – December 17, 2009 – (RealEstateRama) — New York City Comptroller William C. Thompson, Jr. today announced that his office is closing in on more than 5,000 individuals and families who have called his Foreclosure Prevention Helpline to ask for help and guidance to avoid losing their homes.

“More than two years ago, my office began the Foreclosure Prevention Helpline aimed at assisting families and individuals who are facing the risk of foreclosures,” Thompson said. “As this recession has progressed we have seen the human toll it has taken on our friends, families and neighbors. The foreclosure crisis was what helped push our country into this recession and it was my goal to provide whatever assistance we could to keep New Yorkers in their homes.”

For the past two years, Thompson has been working to help New Yorkers acquire the financial skills they need to address the threat of foreclosure by launching the Helpline at (212) 669-4600. As of December 16, 2009, the Helpline has received 4,980 calls, resulting in 2,689 cases being opened. A breakdown of those cases follows:

























Launched on April 26, 2007, the Helpline links callers with United States Department of Housing and Urban Development (HUD) certified counselors in their specific neighborhoods. Along with offering the Helpline, members of the Comptroller’s Community Action Center (CAC) completed all required courses and are certified foreclosure intervention counselors who provide counseling and help homeowners negotiate viable workout packages with their respective lenders.

In addition to the helpline, Comptroller Thompson has held foreclosure prevention clinics throughout the City.  These events are free and provide homeowners the opportunity to meet with their respective mortgage lender/servicer’s representative one-on-one in an effort to reach solution and avoid foreclosure.  If an attendee’s servicer is not present at the event, the Comptroller’s Office conducts outreach on behalf of that individual to facilitate communications between the two parties.

 In addition, trained staffers from the Comptroller’s Office, non-profit groups, and legal service organizations also attend to offer advice to attendees.

Thompson has published a Foreclosure Prevention Guide. The guide provides necessary information about mortgages, how to avoid foreclosures, and foreclosure prevention counseling services. The guide is available at
“While many will say that the recession is abating, there are still large numbers of New Yorkers who are in danger of losing the roof over their heads,” Thompson said.  “While many have taken advantage of the free assistance provided by my helpline, there are others who have yet to do so.  I urge anyone who may be facing foreclosure to pick up the phone and get the help they deserve.”

Additional news available at
You can sign up for news alerts at the Comptroller’s Twitter site at
New York City Comptroller’s Office press (at) (dot) gov / Main: (212) 669-3747 / Fax: (212) 669-8879


William C. Thompson, Jr. is New York City’s 42nd Comptroller.  Sworn into office on January 1st, 2002, he was resoundingly reelected to serve a second term that began on January 1st, 2006.

In this role, Thompson serves as the Chief Financial Officer of the City of New York. In addition to his firm commitment to safeguarding the City's finances, Thompson has sought to expand the reach of the Comptroller's Office and find new solutions to old problems.


Phone: (212) 669-3500
Fax: (212) 669-2707

Previous articleSuffolk County Executive Steve Levy Plans Prompt Disbursement of Mortgage Taxes to Towns and Villages
Next articleGovernor Paterson Announces Funding To Continue Long Island Solar Energy Program